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If you have a question regarding the delivery of your order and have a tracking number, please try our ‘Track Your Parcel‘ service first.

We also have a handy shipping guide which might help to answer any questions relating to the delivery of your order.

If these haven’t been able to answer your query, please feel free to send us a message .

INT. CALL CENTER

+66 98 391 3877

Email Us

theteam@customersupport.care

8 Commerce Street, Auckland CBD, Auckland 1010, New Zealand

The Pet Supply Company [mypet.net.nz] is a DIVISION of Caruso Consulting Co Ltd

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After introducing our Eco Pack packaging - we set the goal to working closely with our delivery providers to reduce our carbon emissions footprint. Thank you for being part of our journey to a brighter greener future.

You can see our verified certificate here:- click here